• Products
• How to Order
• Shipping
• Viewing Orders

FAQ - PRODUCTS

Q: What are these medications you sell? Brand name pills?
A: No, all the contents of our pharmacy catalogue are generic drugs.

Q: Generic? What is it? Will such a medication have the same effect on me as the brand name pills I have already used?
A: Do not worry, the only differences you will get will be the medication's name, price, and appearance. Generics are most commonly named after their active ingredients while brands belong to the manufacturer and have invented names. When using brand names, you pay extra for the looks and the pretty pack. A generic is an identical drug with nothing flashy about it except for the efficiency and effectiveness.

Q: Why is there such a big difference in the price area? Don't generics cost too little?
A: When using brand names, you pay extra for the looks and the pretty pack. A generic is an identical drug with nothing flashy about it except for the efficiency and effectiveness.

Q: I can see no actual resemblance between the drugs you sell and the brand name medications I'm used to. They differ even in name! Why is that so?
A: As we have already explained above, generic medicines have exactly same same active agents as the brand names. However, the appearance and the names of any medication is always patented like the intellectual property they are. It makes the legal use of these factors illegal for the generic medications manufacturer. Because of this, every generic medicine has its own unique shape and color, as well as a different name from the brand pills with the same chemical ingredients.

Q: What about the quality of the drugs you sell?
A: Rest assured the we are deeply concerned about the high quality of our product. After all, selling high quality goods is beneficial for both the seller and the buyer: the better the medications we offer, the more satisfied you are with our services, the more orders and customers we get. The assortment of our production is manufacture by an Indian FDA approved company with an Indian state license. There is proof in every package: the Certificate of Analysis from the manufacturer's laboratory, fully lawful and legal.

Q: For how long can I use these pills?
A: You can see the expiry date for every medication on its package. It differs from batch to batch depending on the manufactue date. Generally, the shelf life of the medications we sell is two years from the moment of production.

Some of the medications we offer are only available by a valid perscription written out accourding to the laws of you area. You will need to send the perscription to us as soon as possible after you have completed the order on our site.

Q: What are the differences between 50mg and 100mg Viagra tablets?
A: 50 and 100 mg are the fixed dosages of Sildenafil, Viagra's active ingredient. Mind that 50 mg of Sildenafil is the most common, safe and efficient dose, yet every human body can react differently to the same medication. In some cases, you may need a 100mg dose to achieve the desired effect; however, in some cases a 25mg dose is sufficient. Then you can buy the 50mg tablets and split one in two to obtain to doses.

Q: How are Viagra, Cialis, Levitra, Soft and Regular different?
A: Please check the table we have provided for you below:

Drug Name	Dosage	Time before it starts to act	How to take	Fatty food/alcohol	Effect lasts
Viagra	50mg, 100mg	1 hour	wash down with a full glass of water	no	3-4 hours
Viagra Soft	50mg, 100mg	15 - 20 minutes	keep under the tongue until dissolves completely	yes	6 hours
Cialis	20mg	30 minutes	wash down with a full glass of water	no	36 hours
Cialis Soft	20mg	15 - 20 minutes	keep under the tongue until dissolves completely	yes	24 - 36 hours
Levitra	20mg	10 minutes - 1 hour	wash down with a full glass of water	no	12 hours

FAQ - HOW TO MAKE AN ORDER

Q: I like your store! How can I make an order?
A: Thank you for your attention! The procedure is quite simple. You need to choose the necessary medication from the catalogue and click the button. In the following window, choose the amount of medicine you need and click . You will see a form where you should place the order information. Check every field, confirm the pills quantity and click . If everything has gone fine, you will immediately see the order acceptance notification in front of you. Also, the order confirmation message will be e-mailed to you automatically; it is very important for further co-operation, so let us know if you have not received the letter within 10 minutes. We will resend it gladly.

Q: What are the payment methods you accept?
A: Credit card, e-check and bank wire transfer.

Q: I'd like to pay by the wire method, then. How do I do it and how will it influence the procession of my order?
A: After you've choosen the desired medication, check the wire payment box on the Checkout page, fill in the order form as usual and click on the button. If you have inserted all the necessary information correctly, the next page you see will be the order confirmation message containing the address where you should send the wire. You need to complete this task within 48 hours from the moment of receiving the order confirmation text. It will take the payment 3 to 5 days to get to us, and as soon as we receive it we shall send your purchase out.

Q: When will you charge my credit card?
A: As soon as you submit the form from the Checkout page to us, all the infor is transmitted to the processing centre where we check it, and where thus the credit cards are charged. We approve your order and proceed working with it as soon as the payment is authorized.

Q: I have some concerns about placing my credit card information at your site. Can I be sure it's safe?
A: We make the security of our clients our primarly concern. Rest assured that you submit the order from a secure order page! The security of a web-page can be checked quite easily: most browsers, when displaying such pages, show an icon resembling a padlock someplace on the bottom of the window. This means that all the info you insert is Secure Socket Layer encrypted before beint transmitted to our credit card proseccing department. Also, any secure page address begins with "https://" unlike the usual "http://".

Q: What about discounts?
A: Check our Discount System page to get a lot of information on this matter, please.

FAQ - SHIPPING

Q: Will you ship to my area?
A: We will ship to any contry of the world, with the tiny exception of several countries in Asia.

Q: Where will the parcel come from?
A: From India, since all the medications we sell from our site are manufactured there.

Q: What packages do you use? Will I have to give my signature in order to receive the parcel?
A: As we value your medical privacy to the highest extent, you will receive your order in a discrete envelope that you will find in your post office/mail box. If you choose Standard Mail as the means of shipment, you will not have to sign for the parcel.

Q: The means of shipment? Do you use several?
A: Right now we can offer two!
1. Courier Service: the great benefit of this postal service is that you can track the progress of your order towards your area. You will find the tracking number in the Track Order section of your account right after the order is shipped.
2. Standard International Airmail: the packages sent through this service cannot be tracked, which is probably the only downfall of SIA.

Q: When can I expect the delivery and how much will I have to pay for it?
A: As you can understand, the shipping rates differ according to the shipping method of your choice and the point of destination. Generally, Courier Service is considerably more expencive, but at the same time it is two times faster than the other option. Note that we cannot send your order by Courier Service if you give us incorrect information regarding your telephone number and the post office box instead of a private male box.

Q: Is there a chance you'll ship my order on the same day I pay for it?
A: All the products displayed on our site are in stock and ready for immediate delivery. However, we see the need in checking everything about your order first to make sure all the information you have provided is correct and there will be no unfortunate accident in the process of our co-operation. After that we pack and ship your purchase. The whole procedure will take 2 days at the most.

Q: How high is the chance that my order will be delayed at customs?
A: In case of such an occurance you will be informed immediately as you will have to come and legally permit the examination of the parcel. After that you are supposed to receive your purchase. If there is a problem with it, please contact our customers support services so that we could assist you in solving this problem.

Q: What if I find the package damaged or incomplete?
A: Notify the representatives of our customer support of the problem as soon as you can. We will surely come to a mutually beneficial resolution! We can either reship the product quickly or refund your payment completely. Mind that if we have to reship the product through our own fault, this service will be free of charge for you.

Please remember that if you order 90 or more pills at once, we will send your order in several packages. The first envelope will contain 30 pills and 4 bonus gift pills, and the rest will be send a week later.

FAQ - VIEWING ORDERS

Q: Is there a way to check the status and progress of my order?
A: Yes, of course! You can do it through contacting out customer support team or check the status yourself with the help of our web site. You simply need to log in under your account and check the Track Order directory! Apart from the status of your recent order, you will see there information like the bonus you are about to receive, the dispatch date and the presupposed date of delivery. If you have picked the Courier Service as the method of shipment, you will also see the tracking number on the same page. To log in you need the order number, the e-mail address you used when making the order and the verification code.

Q: You haven't sent out my order yet, have you? I think I made a mistake in my shipping details!
A: If we really have not sent out your order so far, you can go to the Track Order account section on our site and leave us a message there. This way, you can change any shipping information or even cancel the order.

Q: What if I need to cancel the order suddenly, in the middle of the process?
A: We are sure we can think of something. Check the Reimbursements and Returns Policy directory of our site, it has several variants listed there. In case nothing is to your liking, we shall work on your case individually to achieve a compromise that would meet your best interests.